Last updated: June 2025
When you place an order or contact us, we collect information such as your name, email address, shipping address, and payment information. We also collect images you upload or generate for puzzle creation. We may collect usage data such as pages visited and interactions within the app.
We use your information to process and fulfill your orders, communicate order status and updates, respond to your inquiries, improve our service, and comply with legal obligations. We do not sell your personal information to third parties.
All payment processing is handled securely by Stripe. Puzzle Magic does not store your full credit card details on our servers. Please review Stripe's privacy policy at stripe.com/privacy for more information.
We use Printify to manufacture and fulfill orders. Your shipping address and design image are shared with Printify solely for order fulfillment. We use AI services to generate images based on your prompts. Prompts and generated images may be processed by third-party AI providers.
We may use cookies and similar technologies to maintain your session and improve your experience. You can disable cookies in your browser settings, though some features may not function correctly.
We retain your personal data for as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your data by contacting us.
Depending on your location, you may have rights to access, correct, or delete your personal data. To exercise these rights, please contact us through our Contact Us page.
We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure.
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.
If you have questions about this Privacy Policy, please visit our Contact Us page.